SRM Fully Managed Service

This fully managed Supplier Relationship Management (SRM) service supports businesses in managing their supplier relationships with a structured and efficient approach. Given the strategic importance of supplier management, each Supplier Relationship Manager (SRM) will focus on a maximum of 10 suppliers. This ensures a dedicated and effective service tailored to the needs of each supplier relationship.

Benefits of this service:

The fully managed SRM service delivers:

  • Focused Supplier Management: With each SRM overseeing only 10 suppliers, critical relationships receive the attention they deserve.
  • Risk Mitigation: Proactive identification and management of supplier risks.
  • Scalability: A service that grows alongside your organisation while maintaining consistent quality.
  • Cost Efficiency: Expert supplier management without the need for an in house team.
  • Compliance and Governance: Full adherence to UK regulations and governance standards.

This solution provides the expertise and scalability needed to optimise supplier relationships while maintaining high quality outcomes for your organisation.

This service includes:

  • Supplier Segmentation
  • Supplier Performance Management
  • Supplier Risk Management
  • Contract Management
  • Relationship Management
  • Joint Business Planning (JBP)
  • Cost Optimisation
  • Supplier Onboarding and Offboarding
  • Compliance and Governance

Supplier Volume Cap:

Each Supplier Relationship Manager will oversee up to 10 suppliers. For organisations with larger supplier bases, additional SRMs and supporting resources will be required to maintain service quality and value delivery.

Resources Required:

1. Supplier Relationship Manager (1 Full Time Equivalent)

Capacity: Manages up to 10 strategic or high-complexity suppliers.

2. SRM Analyst (1 Full-Time Equivalent)

Capacity: Supports up to 20 suppliers (data analysis, performance reporting, and governance tasks).

3. Project Coordinator (1 Full-Time Equivalent)

Capacity: Manages onboarding, contract reviews, and lifecycle processes for up to 20 suppliers.

4. Risk and Compliance Specialist (0.5 Full-Time Equivalent)

Capacity: Oversees compliance and risk management for up to 20 suppliers.

5. Advisory Consultant (Ad-hoc)

Capacity: 10 days per year estimated for strategic reviews and escalated supplier issues.

Technology and Tools:

SRM Software, Risk Management Tools, Collaboration Platforms, Data Analytics Tools.

Scalable Model for Larger Supplier Volumes:

For organisations managing more than 10 suppliers, the service is scalable:

For every additional 10 suppliers:

  • 1 Additional Supplier Relationship Manager
  • 5 Additional SRM Analyst
  • 5 Additional Project Coordinator
  • Additional Risk & Compliance Specialist support, if needed

This ensures the service remains effective while scaling to meet your requirements.

This solution provides the expertise and scalability needed to optimise supplier relationships while maintaining high quality outcomes for your organisation.

Contact us today for a consultation and take the first step toward optimising your supplier landscape.

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